Your business is too noisy.
People problems are draining your life.
You didn’t sign up to be a referee.
Let’s quieten the noise — so you can lead again.
You’re spending more time dealing with people than customers. Every week brings a new drama:
Team conflict
Politics
Poor communication
Dependence on you
Low accountability
Role confusion
Managers who can’t manage
Everyone “busy” — nobody moving
Instead of moving the organisation forward . . .
You’re stuck in conversations that shouldn’t be yours.
You’re exhausted . . .
You keep thinking . . .
“Why can’t they just get on with it?”
What You Really Want
A quieter life.
A business that feels calm, where people:
Own their work
Communicate clearly
Solve things without you
Respect boundaries
Align with values
Ultimately…
You want your time, energy, and joy back.
Our service promise . . .
IF you lead a customer-facing organisation with at least 20 frontline employees — and you're tired of staff burnout, customer complaints, or leadership blind spots…
AND IF you enrol at least one site or team in our 90-Day Culture Sprint pilot, enable 4 hours/month for training and shadowing, and agree to implement 3 dignity-driven systems changes…
THEN you will see a 20%+ lift in customer satisfaction scores, a noticeable drop in staff turnover, and a measurable reduction in office noise — within 90 days…
OR ELSE we’ll refund 100% of your pilot fee — and provide a custom frontline systems audit (value: £3,500) at no cost to show exactly where your bottlenecks are.
Our Services
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Learning for the Front of House
Half-day training designed to deliver quick actionable interventions that build your team and quieten the noise.
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90-Day Culture Sprint
We diagnose, co-design, deliver and move the needle to reduce the noise and set you on-track for a quieter office.
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The Essential Manager Programme
A practical 10-week programme for reception and admin managers.
Build confidence, reduce conflict, and strengthen patient experience through consistent, compassionate leadership. -
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Beyond Human Renewal
Beyond the 90-days we deliver targeted projects to deliver human transition and change, using our proven models.
Contact
Email: hello@freemangoddard.co.uk
Tel: 020 3488 7736
